Remote Support

It's as easy as 1-2-3.

1. Call 519-944-6009 and ask for the Help Desk.

2. The technician will then issue you a 6-digit pin code, which you will enter in the form below.

3. Click on "Connect to technician"

Enter your 6-digit PIN code:

Help Desk


With the use of AlphaKOR's Help Desk remote support solution, technicians can see first hand hard-to-replicate issues without traveling onsite. They are easily able to show customers how to fix problems directly, without the need for customers to struggle with describing issues, answering questions and following instructions.

A live technician is available to assist you Monday to Friday from 8:30am to 5:30pm.

 

* After hours support, also available.

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