Author: Frank Abbruzzese

AlphaKOR Group / Articles posted by Frank Abbruzzese (Page 10)

  Do you have a "Not to do List?" We have heard about making a to do list and making a top 3 or top 5 priority list as part of a daily routine. Creating a not to do list can be more challenging! My top 3 items on my not to do list are: 1. (Do not) Repeat the same mistake 2. (Do not) Let the naysayers hold you back 3. (Do not) Conform to simply conform Making mistakes.  Yes, we all make mistakes and the...

  When a client communicates their experience with you, with your team or with your organization, are you hearing their message and really listening?  What are they actually telling you? When clients share their good experiences with your company and complimenting your team, it is always great to hear.  How do you react to the compliments? Listen to what they are sharing with you.  Understand what sets you and your team apart. Is it the process, the people, the leader, the relationship, the experience in...

  Every member on your team is a brand ambassador, whether they are aware of this and whether they believe it.   Just like everyone is in "sales' all the time.   You represent your brand while at work and on your personal time. I can hear the nay-sayers already saying "...

  This week we revisit a topic from a couple years ago which came up in a recent discussion with some associates. What I mean by "Did you get that?" is did you get all the details and did you actually understand what was communicated? We hear the news and share the headlines with our peers.  What amazes me is how the stories are different even when we listen to the exact same report.  Check it out next time and ask someone if...

It was a whirlwind of a week with 5 days celebrating Tech and Innovation last week!   On Monday night, AlphaKOR sponsored the Tech Awards at JP Wisers with DJ Adam rockin' the house.   Congratulations to all the Finalists and Winners. The Nerd Olympic winners were announced and congrats to Brave Controls - we are coming for you next year!   The AlphaKORians placed 3rd overall with a Gold in Foot Golf, a Bronze in Darts, Spirit Award for Lawn Bowling and participation...

  How do leaders set and maintain high standards in their organizations? Successful leaders set high standards for performance and have accountability in place. The key to setting the bar at the right level is a high enough target for team members to successfully reach.  Then set the bar higher! Managers with low or no set standards most likely result in teams with low morale and low success rates.  Allowing employees to dictate policies such as time off and work pace levels usually...

  As a leader, it is natural to move discussions forward and bring energy to the room.  The challenge is to let someone else take the lead. I have enjoyed observing our team and letting them take the lead.  Simply observing and not partaking in the discussion can be easy at times and yet very challenging at other times. Some meetings with clients result in the lead bouncing from me to the corp rep.  Most clients who have dealt with me, will look...

  Why do certain Teams move forward  while other Teams stay stagnant?  I just cringe when I hear "No, that won't work because we always do it this way" as the answer when someone suggests doing something different. Why are so many resistant to change?  Why do so many want to keep doing the same thing without even considering how to do it better? Thankfully we are in an industry where we have "hourly" changes in technology - that's about how fast business moves...

  Does work get in the way of your life or has work become your way of life?  How are you balancing all the work-related tasks you need to complete each and every day, while maintaining a good personal life? Once upon a time we had three parts of our day which were split equally: 8 hours of work, 8 hours of leisure time and 8 hours of sleep.  Yes looking back this seems like a fairy tale now!  The current balance...

  Over the years, we have been asked "What does AlphaKOR mean?"  The answer is the AlphaKORians:   An Unparalleled Team! The AlphaKORians are dedicated.   They are committed in relentlessly providing excellent service consistently.  They have integrity.  We cannot thank them enough! To achieve this success, there is a Team who must take responsibility by executing each and every day.  In our case, it is actually 24 hours a day, every day of the week and every Holiday.   No exceptions! The AlphaKORians demonstrate...