Author: Frank Abbruzzese

AlphaKOR Group / Articles posted by Frank Abbruzzese (Page 28)

Which instinctive habits do you have? Communicate Effectively This is the #1 instinctive habit seen in remarkable leaders. Clear communication results in everyone understanding the leader. Each person on the team knows their expectations at all times. Make the Decision Decisions are made. Process the information at hand, weigh the results both positive and negative and then make the decision.  The important point to note here is to make the decision. Sometimes the decision is to defer or to not make the decision. Praise and...

Most companies will let you know they have an excellent customer service strategy. They talk about being the best at it.  This is one of those areas of a business that can be very biased and it is difficult to measure exactly where your business stands. Qualifying each and every opportunity, from the first inquiry to the long-term client, ensuring you fully understand the scope of the request is one of the keys.   When you understand, you have a better chance...

How do you manage your time to be more effective? We have our habits that fit our style and some are good while others are not so good. How do you change and adapt to be more effective with your time? First thing every morning is a review of the task list and create a new one starting with the most important task first. Having the discipline to complete task one and then move onto task two and so forth down the...

Being vulnerable makes you a better leader.  "People prefer their leaders with an appropriate balance of confidence and humility. Yet, one of the greatest challenges many leaders struggle with is embracing (and revealing) their own vulnerabilities." Why do many feel they have to be perfect and never make any mistakes? There is a significant difference between striving for perfection and appearing to be perfect. Many cannot tell the difference and struggle with people like us. Yes we strive for perfection while at...

There are many ways you can appreciate your employees and I would like to share three of them with you. Say Thank You More Often This may seem obvious and yet many employees have shared with their employers and others they wished their employers would thank them more. As employers we can argue the employees get paid for doing their job. Saying a genuine thank you and recognizing an employee for doing their job shows your appreciation as an employer. I have always felt...