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Inside Sales at AlphaKOR is critical to both internal and external business growth; our Inside Sales team is the glue when it comes to forming business relationships between AlphaKOR and our clients. At AlphaKOR, Inside Sales is responsible for supporting the Sales Team and Account Managers by conducting product research, providing custom quotes, pricing, and more. This month, I sit down with Haley to capture a behind-the-scenes look at the role of Inside Sales.

Haley has been an integral member of our Inside Sales team for about six months! During this time, Haley has worked with various clients to offer technology solutions to help manage, protect, and augment businesses in every industry. In this interview, Haley discusses what the average day is like in the Inside Sales role at AlphaKOR, as well as provides insight into the professional qualities and skillsets needed for success in the role.

Meet Haley:


What drew you to the Inside Sales position?

I was looking to find a job that would be more stimulating and where I would feel challenged. I wanted to find a position with room to grow and that would teach me something new.

What motivates or drives you?

I am motivated by hard work and the sense of completing something. I am motivated by my team and the people who support me.

What does the average day look like for you in the Inside Sales role?

On average, my day-to-day involves:

  • Quoting out proposals that I receive
  • Reviewing sales orders
  • Checking for any renewals
  • Researching pricing on products or ETAs

And more!

What skillset is critical to your job?

For the Inside Sales role, the following skillset is critical:

  • Problem-solving
  • Managing multiple inquiries
  • Multitasking
  • Staying on task
  • Organization

What professional qualities do you think someone in the Inside Sales role should possess?

Having the professional quality of maintaining customer and supplier relations is important to the Inside Sales role. Relationship building and maintenance are important for the company in order to get the best deals and pricing.

What is the most exciting part about working at AlphaKOR?

I like working at AlphaKOR for the environment because it is very welcoming and you feel like you are an important part of the team.

What is the least exciting part about your role?

Some days can be overwhelming when new situations arise that I have never dealt with before, or when several quotes are needed to be completed urgently.

What are your professional goals? 

I am hoping to have completely learned my role and that I am able to do it with ease. I have already taken on some HR tasks and my goal is to take on more and incorporate more HR tasks into my role

What’s the most difficult challenge you have faced in life?

The most difficult challenge I have faced is growing outside of my comfort zone. I have learned and am able to push myself out of my comfort zone and be comfortable in newfound growth.

What have you learned at AlphaKOR that has helped you grow on a personal level?

At AlphaKOR, I have learned that there are people who are truly rooting for you to succeed and will help in any way they can. It gives me a sense of happiness that I have a team of people that I can depend on.

If you could choose to have any superpower, what would it be and why?

I would choose the power of time travel in order to relive some past happy moments. I would also want the ability to freeze time once in a while as I think sometimes time is moving too fast.

Careers in Business Technology

To read more about the AlphaKORians, check out our Career Insights blogs where we share employee interviews on the first Wednesday of every month.

Are you an energetic and passionate individual who thrives on providing excellent service to both clients and fellow staff? If so, we want AlphaKOR to be the place you want to work. We want you to love your job. Because when you love your job, you’ll do great things. Come and do great things with us! To view our current openings, please visit our Career Opportunities page.

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