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Before we begin, I would like to thank everyone for their awesome feedback on my previous article in this series. Artificial Intelligence for Business is a series of articles on how AI is shifting the business landscape and we will cover the affect it’s having on various industries in each article.

I’m beginning to realize that we are in a state where we don’t have to imagine what the future holds. We merely have to look around us to see that the future is already here. AI is a widely discussed topic amongst experts in business and technology circles. However, the progression of AI is so fast that it should no longer be a topic of discussion, but rather a call to action on how every organization in every industry can benefit from this disruptive technology. Here are a few statistics that detail how rapidly we are currently adapting to AI, and what what the future of this technology is projected to manifest:

  1. There was more than $300 million in venture capital invested in AI startups in 2014, a 300% increase over the year before. (Bloomberg)
  2. By 2020, 85% of customer interactions will be managed without a human. (Gartner)
  3. 32% of executives say voice recognition is the most-widely used AI technology in their business. (Narrative Science)
  4. By 2018, six billion connected devices will proactively ask for support. (Gartner)
  5. 44% of executives believe artificial intelligence’s most important benefit is “automated communications that provide data that can be used to make decisions.” (Narrative Science)
  6. By the end of 2018, “customer digital assistants” will recognize customers by face and voice. (Gartner)
  7. 80% of executives believe artificial intelligence improves worker performance and creates jobs. (Narrative Science)
  8. By 2020, smart agents will manage 40% of mobile interactions. (Gartner)
  9. Artificial intelligence will replace 16% of American jobs by the end of the decade. (Forrester)

For the rest of Atik Malik’ blog got to:  www.goo.gl/2jY3Oc



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