Effective Listening

 

I sometimes catch myself asking someone their name right after I'm introduced.  Was I really focused and listening?

Here are some tips on enhancing your listening skills.  Feel free to share your good and not so good experiences.

Don't think about your response while the other person is talking.  Ever notice as soon as the speaker is finished talking, the other person automatically has a response.  Many times this automatic response has nothing to do with the speaker' conversation.  Check it out for yourself next time you observe people having a conversation.

Listen without forming a bias and wait until the speaker has completed their discussion to understand fully what they are saying before making a response.  Ask questions to learn more and to show you are interested in knowing more to fully comprehend what they are talking about.

Never assume (we all like this one).  If the comment is "I require this right away" does this mean within the hour? today? tomorrow? sometime this year?  Ask for clarification and you will be surprised sometimes your assumption is incorrect.

Focus on the listener and avoid the distractions.  Look at the speaker .  Make eye contact instead of looking at your phone or others around you.

Do you rephrase what the other person is saying to ensure you have a full understanding of what they are saying?  Listening is a lifelong skill set.  Communication can be a wonderful thing if all parties are fully present and effectively listening.

Looking forward to hearing some of your experiences.

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