AlphaKOR Group Career Opportunities

Our dynamic team is growing!

 

If you're looking for a rewarding career please review the open opportunities.  We are excited to have energetic, passionate, technical professionals just like you join our workforce.

AlphaKOR Group welcomes and encourages applications from people with disabilities.  Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Open Opportunities

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Are you and energetic and passionate sales professional who thrives on providing excellent service to both clients and fellow staff?

Do you value continuous learning, opportunities for personal growth, and a fun, inclusive company culture?

If so, we want AlphaKOR to be the place you want to work. We want you to love your job. Because when you love your job, you’ll do great things. Come and do great things with us!

About Us:

AlphaKOR was founded in 1995 and specializes in simplifying information technology to help our customers succeed. We combine these technologies into a managed service to provide our customers with the equivalent of a Fortune 500 IT Department to help drive, accelerate, protect, and future proof their businesses. Our guiding philosophies dictates a balance between creating the ultimate experiences for our customers, our teammates and ourselves. As a multi-award-winning company, we have a proven track record of success through merging the worlds of people, processes, and technology.

We offer:

• Competitive wages and benefits

• RRSP matching

• Mileage reimbursement or use of company vehicle for off-site service work

• Convenient location near Lauzon and EC Row, on the Lauzon 10 bus route

• Open, collaborative office environment, next to the outdoor trail along Little River, perfect for breaking up your day with some exercise and fresh air

• Discounts on personal computer purchases

• Onsite ping pong & bike desk

• Weekly indoor soccer and outdoor skating for employees and families

• Numerous networking, community, and social events

• Opportunities for continuous learning, company subsidized training, mentoring, and internal growth

About You:

You will increase AlphaKOR’s revenue and Digital Marketing market presence through effective selling into past, current and targeted customers. You will achieve growth objectives through prospecting, lead response, and relationship building. You will evaluate customer’s needs and align them with key AlphaKOR products, services, and resources.

Key Responsibilities:

• Research, identify, and tenaciously generate weekly new opportunities for AlphaKOR’s Web Development, Social Media, and SEO/SEM services

• Methodically qualify, build, and manage an accurate sales pipeline; maintain a high volume of activity including outbound cold calls, emails, & social selling

• Work with team to produce estimates, proposals, and facilitate the contractual process

• Consistently exceed monthly and annual sales quota

• Responsible for accurately tracking customer interactions and information in CRM

• Conduct high level conversations with senior executives in prospect accounts

• Evangelize AlphaKOR and the Digital Marketing services and solutions we provide

We are looking for someone who:

• Thrives on change while remaining highly organized, optimistic, and coachable

• Has a high level of self motivation and internal propulsion

• Appreciates a good conversation and is comfortable asking business questions and actively listening

• Is highly organized and effective at record keeping in a CRM

• Welcomes a new challenge and adventure, someone that wants to make an impact

• Is familiar with the Digital Marketing landscape and able to speak confidently about common industry trends

Minimum Qualifications:

• 3-5 years of full-time sales experience (professional service sales is a plus)

• Proven track record of success prospecting for new business

• Experience being held to metrics a plus

• Ability to understand customer needs and meet that need with a successful solution sale

• Excellent written/verbal communication skills

• Strong problem solving skills

• A motivated, driven and self-starting attitude

• Ability to work in a fast paced, team environment

• Ability to multi-task, take initiative, prioritize, and manage time effectively

Preferred Qualifications:

• Bachelor's degree from an accredited University is strongly preferred

• CRM experience

• 1-3 years of Digital Marketing and Agency Services professional Sales experience

• 5+ Years of B2B sales experience

• Enterprise prospecting experience a plus

If you are interested in capitalizing on this exciting opportunity with one of Southwestern Ontario's leading technology companies, please submit your resume for consideration.

AlphaKOR Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

If this sounds like the opportunity you've been waiting for Apply Today!

Are you and energetic and passionate IT professional who thrives on providing excellent service to both clients and fellow staff?

Do you value continuous learning, opportunities for personal growth, and a fun, inclusive company culture?

If so, we want AlphaKOR to be the place you want to work. We want you to love your job. Because when you love your job, you’ll do great things. Come and do great things with us!

About Us:

AlphaKOR was founded in 1995 and specializes in simplifying information technology to help our customers succeed. We combine these technologies into a managed service to provide our customers with the equivalent of a Fortune 500 IT Department to help drive, accelerate, protect, and future proof their businesses. Our guiding philosophies dictates a balance between creating the ultimate experiences for our customers, our teammates and ourselves. As a multi-award-winning company, we have a proven track record of success through merging the worlds of people, processes, and technology.

We offer:

• Competitive wages and benefits

• RRSP matching

• Mileage reimbursement or use of company vehicle for off-site service work

• Convenient location near Lauzon and EC Row, on the Lauzon 10 bus route

• Open, collaborative office environment, next to the outdoor trail along Little River, perfect for breaking up your day with some exercise and fresh air

• Discounts on personal computer purchases

• Onsite ping pong & bike desk

• Weekly indoor soccer and outdoor skating for employees and families

• Numerous networking, community, and social events

• Opportunities for continuous learning, company subsidized training, mentoring, and internal growth

Position Description: 

The Senior Technical Specialist requires a minimum of five (5) years of tier 2 or 3 technical support experience that includes leading large implementation projects. This position is responsible for designing, installing, maintaining and supporting Servers, LAN, WAN and network infrastructures.

Key Responsibilities:

• Act as the lead technician for advanced-level projects, break-fix and work order implementations

• Provide support for customers and internal staff in resolving technical issues

• Communicate effectively with customers and internal staff ensuring an exceptional customer and co-worker experience

• Demonstrate excellent self-management skills by managing loose-ends and task follow-through

• Perform timely administration using concise technical writing techniques that provide the customer and internal staff with professional documentation

Minimum Qualifications:

• University level Computer Science degree, or a college level Computer Systems Technology diploma, plus five (5) years field experience

• Strong written and verbal communication skills.

• Extensive knowledge in the implementation, maintenance and troubleshooting of the following processes: VPN, routers, firewalls, switches, wireless, MS Server, SAN, MS Exchange, Terminal Services, MS Active Directory, virtualization, fault tolerance, disaster recovery and data backup.

• Candidates must take pride in their tasks, earn respect through their actions, go beyond job expectations, and be committed to continuous learning.

If you are interested in capitalizing on this exciting opportunity with one of Southwestern Ontario's leading technology companies, please submit your resume for consideration.

AlphaKOR Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

If this sounds like the opportunity you've been waiting for Apply Today!

Are you and energetic and passionate IT professional who thrives on providing excellent service to both clients and fellow staff?

Do you value continuous learning, opportunities for personal growth, and a fun, inclusive company culture?

If so, we want AlphaKOR to be the place you want to work. We want you to love your job. Because when you love your job, you’ll do great things. Come and do great things with us!

About Us:

AlphaKOR was founded in 1995 and specializes in simplifying information technology to help our customers succeed. We combine these technologies into a managed service to provide our customers with the equivalent of a Fortune 500 IT Department to help drive, accelerate, protect, and future proof their businesses. Our guiding philosophies dictates a balance between creating the ultimate experiences for our customers, our teammates and ourselves. As a multi-award-winning company, we have a proven track record of success through merging the worlds of people, processes, and technology.

We offer:

• Competitive wages and benefits

• RRSP matching

• Mileage reimbursement or use of company vehicle for off-site service work

• Convenient location near Lauzon and EC Row, on the Lauzon 10 bus route

• Open, collaborative office environment, next to the outdoor trail along Little River, perfect for breaking up your day with some exercise and fresh air

• Discounts on personal computer purchases

• Onsite ping pong & bike desk

• Weekly indoor soccer and outdoor skating for employees and families

• Numerous networking, community, and social events

• Opportunities for continuous learning, company subsidized training, mentoring, and internal growth

 

Position Purpose/Summary:

The NOC Technician will primarily be responsible for proactive monitoring of customer’s network infrastructure, investigating and resolve alarms/alerts down to the root cause for repair or dispatch. They will perform service assurance, maintenance and client support, and escalations as required.

 

Duties and Responsibilities:

  • Support LANs, WANs, network segments, and intranet systems
  • Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate.
  • Surveillance of network and systems utilizing the NOC toolkit
  • Perform routine network/infrastructures start-up and shutdown procedures and maintain control records
  • Respond to all automatically-generated alerts regarding our network infrastructure and customer monitoring
  • Receive escalations from the NOC team and correlate those incidents into larger service impacting problems
  • Triage and troubleshooting of servers, workstations, switching, routing, and servicing issues
  • Perform maintenance for data backups and disaster recovery operations
  • Maintain computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations
  • Create Incident tickets and maintain accurate and timely updates in the ticketing system (MSP Manager and Kare), escalate incidents as needed to various internal teams
  • Assist in the provisioning and performance testing for our customers.
  • Ensure the proper functioning monitoring tools.
  • Facilitate and coordinate the flow of communication between other internal groups, business clients and vendors
  • Provide training to NOC team members
  • Perform step by step after-hours scheduled maintenance activities.
  • Contribute to process documentation to the knowledge database for NOC team
  • Configure, update, and optimize the various monitoring systems
  • Exceptional Self-Management skills as it relates to work orders and time management
  • Keep and maintain up to date documentation.
  • Participate in shift rotation schedules
  • Automation and Scripting for optimization of RMM functionality

 

Required Qualifications:

  • A University level Computer Science degree, or a College level Computer Systems Technology diploma, plus 5 years field experience
  • Strong written and verbal English communication skills
  • Knowledge of the implementation, maintenance and troubleshooting of the following processes: VPN, routers, firewalls, switches, wireless, MS Server, SAN, MS Exchange, Terminal Services, MS Active Directory, virtualization, fault tolerance, disaster recovery and data backup

 

If you are interested in capitalizing on this exciting opportunity with one of Southwestern Ontario's leading technology companies, please submit your resume for consideration.

AlphaKOR Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

If this sounds like the opportunity you've been waiting for Apply Today!

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Think you'd be a great fit for AlphaKOR but don't see an opening below that applies to you? EMAIL US and let us know why we need you!