From the President’s Desk

AlphaKOR Group / From the President’s Desk
How To Keep Your Network Devices Secure - Router Macbook

It’s no surprise that we use our devices for most of our daily tasks, but have you ever thought about the tech that our devices use to connect to everything? The answer is simple: network devices! For the fourth week of Cyber Security Awareness Month (CSAM), we discuss the importance of network devices and how to keep them secure. Networking devices are responsible for the communication and interaction between the hardware on a computer network. The most common networking hardware that...

woman looking at computer cyber security

October is Cyber Security Awareness Month (CSAM). The goal of CSAM is to help Canadians stay cyber safe by equipping them with knowledge through this five-week strategy. Last week, we looked at how to keep your phone and the information on it secure. While phones can do almost everything that a computer can, computers play an important role in our daily operations. This week, we explore how you can keep your computer and the information on it secure. Why You Should Protect Your...

Mobile Device Management on phone

October is Cyber Security Awareness Month (CSAM). The goal of CSAM is to help Canadians stay cyber safe by equipping them with knowledge through this five-week strategy. This week, we explore how to keep your phone and the information on it secure. Mobile phones have become an essential part of everyday routines, whether for personal use or business-related. For any company born in the cloud-era, bring your own device (BYOD) is part of doing business. Cloud services and mobility have changed the way...

This week we are getting ready for a hot topic everyone needs to be aware of and to make it part of their business plan.   There are a number of things we can do to keep ourselves, our company and our team protected from cyber crime.   I will share some highlights and welcome your thoughts on what you are doing. October is cyber security month and there is a five week strategy you can use as a guideline for your organization. ...

How do you wow everyone?  Leaders empower their team to deliver excellent customer service and support them on achieving this goal. WHAT IS CUSTOMER SERVICE? Customer service is showing your customer how important they are to you, to your team and to your company by interacting in a friendly, helpful and positive way. Remember, everyone is your customer.   This includes clients, prospects, suppliers, associates, co-workers and anyone you interact with.   If you treat everyone in a professional business manner, it is easier to...

What is your customer service strategy to take care of your clients? Excellent Customer Service Most companies will let you know they have an excellent customer service strategy.  They talk about being the best at it.  This is one of those areas of a business that can be biased.  It is difficult to measure exactly where your business stands.  What are those little things you and your team do different to set you apart from the rest? Delivering excellent customer service on a...

This week we share The AlphaKORians' technical expertise in helping organizations keeping their businesses running securely. Managing security and business risks can be a challenge when faced with evolving threats, the need to retain talent and a sprawling vendor landscape. Growing your business securely does not just involve adopting new security technologies to counter new threats.  Conventional wisdom implies that every new problem requires a new solution. Layering new technology onto every new threat actually makes you less secure as your...

Banjo Babalola started working for AlphaKOR as a triage specialist in late May 2018. His responsibilities included answering customer phone calls and emails, determining the severity of the issue, performing minor diagnostics and troubleshooting, and scheduling the appropriate technician to achieve resolution. Since then he has been promoted to a technical specialist in AlphaKOR's IT services department. Banjo is a dedicated team member who is never afraid to go above and beyond for the company. We believe Banjo is a wonderful...

One of my life long motivators to accomplish great things is the fear of failure.  Sometimes we do fail and at other times we need to fail so we can learn from it.  This helps leaders keep focused on being successful.  To accomplish these great things, we are positive and we are energetic. Being Optimistic What really moves me about this fear is the ability to think positive, to be optimistic and  focus on achieving the goals at hand.  This is not...

Global network- why cybersecurity is so important

Leaders are managing and focused on running their businesses.  If you are spending time managing your technology, take a look at your business strategy and add a managed service technology partner. Focus On Your Strengths What are your strengths as a good leader?   This is what you need to focus on.   The rest can be delegated and outsourced.   Great leaders surround themselves with experts in their respective fields.  Your IT technology is one of those areas where outsourcing makes sense. When working with...