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From the President’s Desk

AlphaKOR Group / From the President’s Desk (Page 15)

  It has been over a month since I was at the Club (that's what we call it at Ironcore Kettlebell) and I made my return this week!   Happy to share I made it two days in a row and the goal is to get back at it again at least four days a week.   Halfway there. During the time off from the Club, I was taking care of an injury, with some therapy, lots of stretching and the toughest...

  1.  Put away your Sales Hat Take off your "sales hat" when attending a business gala.   Let me repeat that:   take off your "sales hat".   Yes, we are all selling all the time regardless what profession you are in.  I'm referring to actually going through your sales pitch and sales process. The last gala I attended, I was pitched several times.   It was unprofessional and the wrong time and place.   It's OK to say "hey there's something...

  At what level are you empowering your team to take responsibility and to make decisions? Successful managers coach and nurture their team.   They provide different levels of autonomy for members on their team.  Teams require a leader to manage the overall direction based on established goals and targets.  Great leaders learn to develop strategies and adjust them to reach these goals.  They step aside and encourage those who want to grow to step up. We also have leaders who use empowerment...

  This week, we revisit this topic and forward to hearing what words you have banned from your vocabulary. Here are the ones banned and strive to avoid: 1.  Busy 2.  Me (myself, I, mine) 3.  Can't 4.  Blame 5.  Excuse #1 and #2 are actually banned from the AlphaKORian vocabulary. When servicing clients who require assistance immediately, the very last thing they want to hear about is how busy things are and how long they have to wait. "I understand you need our assistance now, but we are too...

  Most of the time, when it is about communications, the answer lies within the details. We hear the news and share the headlines with our peers.  What amazes me is how the stories are different even when we listen to the exact same report.  Check it out next time and ask someone if they heard about a certain news story.   Ask what their understanding was. It is easier to communicate in face-to-face meetings by observing body language.  If the best communication tool...

  The Windsor Spitfires just fell short in Game 7 vs. the London Knights.   Looking forward to seeing them hosting the Memorial Cup in May. What is your Game 7?   How do you prepare?  Do you change your game plan? In business, a Game 7 might be a competitive bid, narrowed down to two companies asked to make a presentation outlining their solution.   Now it's down to just you and the other guys. How do you prepare?   Think about the Qualification Stage.   What...

  When a client communicates their experience with you, your team and your organization, are you hearing their message and really listening? Sharing good experiences with your company and complimenting your team is great to hear.   What are they actually trying to tell you?   How do you react to the compliment? Listen to what they are sharing with you.   Understand what sets you and your team apart.   What if the message is neutral as in yes we had an OK experience with your...

  Embracing change is one of my favourite topics.   Enjoy and as always look forward to your comments. 1.  Open-Minded It is not easy to always be open-minded, however, we must always have an open-mind.   Relying on just the past and doing things the same way will not necessarily result in future success.  Just because "we always did it that way" does not mean it is the best way. Look at the constant change, the number of new requests and the fast pace of...

  What do you find in your everyday interactions you would like to change?  What are you passionate enough about to make a difference? Channel your emotions into positive energy and change it.   Yes, go ahead and change it.   You know you want to.   What you may not know is you do have the power within you. Be specific and set a goal.   Reach out to people who care as much as you do and ask them to help support your cause. ...

  This week we revisit this topic on what qualities do successful teams have.  Thanks for those who have shared their qualities and welcome your comments and feedback. These are 5 qualities The AlphaKORians' demonstrate every day. 1.  Collaboration Working together on projects, whether they are client-driven or company-driven, the Team seeks input and expertise from each other as required to complete tasks. Words such as "I" and "Me" are not part of the AlphaKOR vocabulary and truly reflects the definition of Collaboration, which is...