Chris Brenner is a Senior Account Manager at AlphaKOR Group and has been with the company for over 23 years!...
Customer Service Blogs
How 2020 Accelerated the Adoption of Customer Experience
I’ve always been passionate about building better customer experiences and transforming the relationship between...
Here’s To 2021: Reflecting on 2020
The AlphaKORians Keep Rockin' It As I reflect on 2020 which feels like the longest year ever, my thoughts continually...
Is Your Website Holiday-Ready?
While known for many things, 2020 is a year that is packed with uncertainty. Consumer behaviour...
Career Insights from a Digital Marketing Specialist
Having a good Digital Marketing Strategy is crucial to the success of any business. In this...
Taking Care Of Your Clients
What is your customer service strategy to take care of your clients? Excellent Customer Service...
The Voice Of Your Client
When a client communicates with you, your team, and your organization, are you hearing their...
Excellent Customer Service
What is Customer Service? Customer service is showing your customer how important they are...
Show Them You Care
Do You Care? This is an important question to have the right answer to. In many of our...
Truly Customer Centric
Customer Centricity Doing business focusing on providing positive customer experience in...
The Voice Of Your Client
When a client communicates their experience with you, with your team or with your...
Top 3 Keys to Build Customer Relationships
What are your keys to maintaining customer relationships? Good communications is always a...