Leadership Blogs

Over the past year, Canadians have faced many challenges with the way we approach the world of work, networking, and daily activities. With these difficulties, two groups, in particular, have faced unique challenges- kids, and small and medium businesses. For the...

What is your customer service strategy to take care of your clients? EXCELLENT CUSTOMER SERVICE Most companies will let you know they have an excellent customer service strategy. They talk about being the best at it. This is one of those areas of a business that can...

This blog was written a couple of months before the pandemic and is more relevant today with all the changes happening around us. Be Open-Minded It is not easy to always be open-minded, however, we must always have an open mind. Relying on just the past and doing...

In the last eighteen months, we have shifted to virtual networking and currently we are having some in-person networking.   This week we revisit this topic as we start to attend social events while practicing social distance. As a business networker, this is one of...