Help Desk / NOC

A smarter way to keep a pulse on your network & business health.

We have the ability to get involved with low to high level issues that will cause long term damage to your business if they go unnoticed. With AlphaKOR’s Service Desk, you will get notified immediately of any threats against your IT network.

Always be on top of your infrastructure's health without having to dedicate your time to your network.

Make smarter business decisions by measuring long term IT performance, asset management, regulatory compliance and business impact reporting.

Experience a high R.O.I. by not having to pay for unexpected errors and malfunctions.

IT Staff Augmentation

Boost your Network’s Potential

Got a big project on the horizon? Don’t have enough IT resources to make your desires a reality? Maybe you need a temporary boost in a transition period? Our IT Staff Augmentation is the solution. AlphaKOR has the ability to augment your IT potential by supplementing your staff with AlphaKOR clones. The AlphaKORian tech expertise will help you reach true IT performance.

    • Augment your existing IT department
    • Add additional network capabilities
    • Fill temporary IT resource requirements

The AlphaKORian IT Staff Augmentation experience is based on strong reporting, easy on-boarding and instant mobilization.

augment your it staff with AlphaKOR

Network Security

Have you thought about your security?

Every company requires some level of Information Technology investment, especially IT security; from anti-virus to threat detection. When was the last time you challenged your security methods? How long will it take your company to recover from a security failure? These are the realities that a business owner must face if they plan to have a secure IT network. Don’t think you would be targeted by outside hackers? 1 in 3 security breaches originate internally.

Security threats on your data are vast and calculated. Threats today are often designed for monetization; either through theft of corporate secrets or through the acquisition and abuse of identities and credentials. Even the largest companies (Sony, Yahoo and Uber to name a few) have experienced trouble from breaches in security. It is up to you as a business owner to protect your company’s information as if it were physical property at one of your locations.

43% of cyber attacks are aimed at small businesses.
small businesses are often cybersecurity targets
197 DAYS is the average time it takes to detect a breach.
how to detect a virus
81% of victims do not have a system in place to detect the breach.
small business it network cybersecurity

AlphaKOR’s Network and Security

Assess, Detect, Prevent & Eliminate.

AlphaKOR has deployed security practices for many companies across North America. Our clientele includes management, industrial, construction, manufacturing, and sales firms. We provide a full range of services required to ensure absolute security for your organization.

AlphaKOR’s proven methodology in intrusion testing ensures your business is safe from the inside out and we have worked with clients that range from small businesses to multi-location operations. AlphaKOR is one of the only companies in the province with a Certified Ethical Hacker on staff. This designation allows for the analysis of security within your network to outside threats. By instituting the industry standard of intrusion controls, AlphaKOR Group will keep you protected from security threats.

A smart investment and rule of thumb is to invest 7.5% of your overall IT budget to information security. Security controls help you detect and resolve breaches quickly, helping to contain the cost of security overall.

Disaster Planning

Do You Have a Contingency Plan?

In today’s globally connected world, customers, partners, and mobile users need access to your data and applications 24/7. Proactive measures are required to ensure the resiliency of your business IT infrastructure and provide near-immediate service recovery for mission-critical applications.

As a CIO, CEO, or IT Manager, it is your responsibility to secure an IT/business recovery plan as well as the proper resources to execute than plan. You should have a clear path to follow in case of a partial or complete system failure.

    • What are the possible failure scenarios?
    • What is your company’s critical data?
    • How will you verify a successful backup?
    • How long will you save backups?
    • Know the wait-time to restore a backup?
    • Where will your backup be stored?
    • Have you planned for damaged servers?

AlphaKOR’s Disaster Protection

Be ready for the inevitable.

With AlphaKOR’s all-in-one managed services, you put your disaster scenario in the hands of our professional AlphaKORian IT team. Your service network is covered.

Disaster Plan Creation
  1. Creation of plan for various IT network disasters
  2. Guide to implementation in time of IT network disaster
  3. Adjustments made as your IT network grows


Backup Storage
  1. Regular creation of organization data backup
  2. Storage on AlphaKOR’s servers outside of your infrastructure
  3. Implementation help when needed in time of IT network disaster

Business Continuity

Top level business functionality management.

Critical to any managed services package is the continuity strategy. In the event of business process and systems becoming disrupted, timely implementation of alternative methods to maintain production and productivity are vital.

vITM: It takes experienced professionals with years of knowledge and exposure within the field of technology to properly maintain business continuity. AlphaKOR eliminates the need for you to have the experience on site, we will monitor  your systems for you. The AlphaKOR professionals have a plethora of IT experience with various companies from all different fields of work. If something happens to your network, the AlphaKOR continuity team has seen it before and will know how to properly mitigate the IT issue.

Business Continuity is relative to the backbone of the company. It ensures your company has everything running: (1) at the moment and (2) for years to come with systems in place that will mitigate unforeseen issues.

business continuity management it

Cloud Servers

Architecture Designed for your Unique Business Goals

Designed to provide your organization with full on-site control over its data, applications, and security while minimizing operational expenditures.

alphakor on premise server installation

Designed to help your organization take advantage of both On-Premise and Cloud architecture models so that your organization can focus its resources on critical data and applications.

alphakor hybrid servers installation

Take a hands off approach to your organization’s infrastructure requirements with low impact to cost while being able to rapidly scale your operation up or down while minimizing capital expenditures.

alphakor cloud servers installation

AlphaKOR’s Solution Architects will work with you to understand your organization’s requirements and provide recommendations based on the outcomes you want to achieve using a 5 Step Approach.

  1. Business Requirements Analysis: An AlphaKOR Account Manager and Solution Architect will sit down with you to gather information on your business requirements related to security, scalability, efficiency, profitability and financial tolerances.
  2. Baseline Assessment: An AlphaKOR Project Manager will be assigned to assess the current state of your network and IT processes for gaps against your business requirements.
  3. Future State: An AlphaKOR Solution Architect will review your business requirements against your baseline assessment and develop Future State recommendations to modernize your organization based on an On-Premise, Hybrid-Cloud or Cloud Architecture.
  4. Recommendations: An AlphaKOR Account Manager will simplify and prioritize your solutions based on urgency and positive business outcomes. They will also discuss how to favorably control the financial impact of modernizing your IT.
  5. Implementation: An AlphaKOR Project Team will be assigned to implement your solution while minimizing any related impact to your operations.