What is Customer Relationship Management?
Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales growth. - Tim Ehrens
With a powerful CRM software, customer relationship management is made simple with a database filled with your customers information, a history of interactions, quote and sales data and campaigns. CRM software's have automation systems that set reminders, predict sales forecasts and can send out automated emails.
AlphaKOR developed a CRM that expands to run your entire business!
Kare CRM was developed as an extension of business management. With sales cycles expanding like never before, it is critical that your business has the client relationship management tools for proper prospecting and follow up. Our CRM solution is fully customizable to your business needs. Whatever you're selling, manage your contacts with Kare CRM.
Below are the key features that make Kare CRM the right solution for your business:
- easy to use dashboards
- feature rich interface
- manage tasks, campaigns, and projects
- quote management
- ability to manage and forecast for the sales team
- access client prospecting and purchase history
- central file management system
- ability to be hosted locally or in the cloud