Live Chat Support
(Audio/Text/Screenshare Chat)
Live support is available 8:00 AM – 12:00 AM EST, 7 days a week. Online support is available through chat, audio, and video. If you are trying to reach us after hours, please leave a message through the live chat bubble and we will contact you.
How to Initiate Live Support
If you require email support please fill out the short form below.
Email Support
Please use the Email Support button below to create a ticket, include your full name, phone number, student number, and description of the issue experienced. One of our technical support agents will get back to you as soon as possible.
Phone Support (Domestic & International)
If you wish to call technical support directly, please use the appropriate regional phone number for your current location. You can click-to-call any of the phone numbers below if you are currently on a mobile device. Phone support is available 8:00 AM – 12:00 AM EST, 7 days a week.